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The changing face of motivation.

Pragmatic Thinking — Tue, 29 May 2012 04:09:08 +0000

The world of work is rapidly changing. The days of motivating employees to simply complete a task are well and truly gone. In a competitive work environment the most valuable commodities in your workplace are lateral thinking, problem solving, and innovation. These higher order concepts need to be encouraged and reinforced to ensure sustainability in your business or organisation.

Emotions in the Workplace

Pragmatic Thinking — Fri, 25 May 2012 02:27:01 +0000

To register for this programs or enquire about having these programs delivered in-house contact Victoria on 0414 273 499 or victoria@pragmaticthinking.com

Dealing with the Tough Stuff - Brisbane

Pragmatic Thinking — Fri, 25 May 2012 01:36:08 +0000

To register for this programs or enquire about having these programs delivered in-house contact Victoria on 0414 273 499 or victoria@pragmaticthinking.com

Creating Lasting Engagement

Pragmatic Thinking — Fri, 25 May 2012 01:11:18 +0000

To register for this programs or enquire about having these programs delivered in-house contact Victoria on 0414 273 499 or victoria@pragmaticthinking.com

Stop wasting your money on customer engagement

Pragmatic Thinking — Tue, 22 May 2012 03:23:57 +0000

OK, time to start Tuesday with a rant. Too many organisations and businesses are spending ridiculous amounts of money on trying to achieve customer engagement, improve customer service and strengthen stakeholder/client relationships yet they may as well not bother; it’s wasted money unless we first start with a truth.

Strip back your message

Pragmatic Thinking — Tue, 15 May 2012 02:32:37 +0000

The following is an excerpt from our new book Dealing with the Tough Stuff that is hitting the shelves nationally in June 2012. With the advent of Twitter and status updates on Facebook, we are being asked to exercise the skill of stripping back our message to the core (to 140 characters or less, in fact). We think that this is a good skill to learn, particularly if you are in a leadership role. Imagine if your manager or CEO came along to your next meeting and was able to clearly explain the vision, strategy and purpose of the organisation in 140 characters (or less), what would that be like?

‘He said/she said’ - How to resolve the tug of war conversations

Pragmatic Thinking — Mon, 14 May 2012 04:44:49 +0000

Do you ever find that you get caught up in conversations that go round in circles? Are there times that you find yourself acting as peace keeper trying to figure out the real issue of a disagreement between others?

SYDNEY - Dealing with the Tough Stuff

Pragmatic Thinking — Mon, 07 May 2012 05:04:52 +0000

To register for this programs or enquire about having these programs delivered in-house contact Victoria on 0414 273 499 or victoria@pragmaticthinking.com

Are you missing the important conversations?

Pragmatic Thinking — Wed, 02 May 2012 03:31:06 +0000

Are you missing the important conversations? Where are the most important conversations being held in your workplace? And what are you doing to make sure that you are a part of them?

Social media is sexy...but it isn’t a one night stand.

Pragmatic Thinking — Thu, 26 Apr 2012 05:54:00 +0000

There’s a lot of talk around at present about shifting customer expectations and how best to serve our clients and end users. Social media has empowered the consumer like never before, and organisations are edgy about what that means for their organisation or business.