<?xml version="1.0" encoding="UTF-8"?>
<!--Generated by Squarespace Site Server v5.11.81 (http://www.squarespace.com/) on Tue, 29 May 2012 09:42:43 GMT--><feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"><title>Home</title><subtitle>Home</subtitle><id>http://www.pragmaticthinking.com/home/</id><link rel="alternate" type="application/xhtml+xml" href="http://www.pragmaticthinking.com/home/"/><link rel="self" type="application/atom+xml" href="http://www.pragmaticthinking.com/home/atom.xml"/><updated>2012-05-29T04:11:39Z</updated><generator uri="http://www.squarespace.com/" version="Squarespace Site Server v5.11.81 (http://www.squarespace.com/)">Squarespace</generator><entry><title>The changing face of motivation.</title><category term="Alison Hill"/><category term="Darren Hill"/><category term="Employee"/><category term="Newsletter"/><category term="Tempest"/><category term="change"/><category term="motivation"/><id>http://www.pragmaticthinking.com/home/2012/5/29/the-changing-face-of-motivation.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/5/29/the-changing-face-of-motivation.html"/><author><name>Pragmatic Thinking</name></author><published>2012-05-29T04:09:08Z</published><updated>2012-05-29T04:09:08Z</updated><summary type="html" xml:lang="en-AU"><![CDATA[The world of work is rapidly changing. The days of motivating employees 

to simply complete a task are well and truly gone. In a competitive work environment the most valuable commodities in your workplace are lateral thinking, problem solving, and innovation. These higher order concepts need to be encouraged and reinforced to ensure sustainability in your business or organisation.]]></summary></entry><entry><title>Emotions in the Workplace</title><category term="Alison Hill"/><category term="Emotional Intelligence"/><category term="Program"/><category term="Program"/><id>http://www.pragmaticthinking.com/home/2012/5/25/emotions-in-the-workplace.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/5/25/emotions-in-the-workplace.html"/><author><name>Pragmatic Thinking</name></author><published>2012-05-25T02:27:01Z</published><updated>2012-05-25T02:27:01Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p><span class="full-image-block ssNonEditable"><span>&nbsp;</span></span></p>
<p style="text-align: center;"><a href="http://www.pragmaticthinking.com/storage/Emotional%20Intelligence_Flyer_June%2012_Gold%20Coast.pdf" target="_blank"><img style="width: 400px;" src="http://www.pragmaticthinking.com/storage/Emotional Intelligence_Flyer_June 12_Gold Coast.jpg?__SQUARESPACE_CACHEVERSION=1337912919662" alt="" /></a></p>
<p class="p1" style="text-align: center;">To register for this programs or enquire about having these programs delivered in-house contact Victoria on 0414 273 499 or <a href="mailto:victoria@pragmaticthinking.com">victoria@pragmaticthinking.com</a>&nbsp;</p>]]></content></entry><entry><title>Dealing with the Tough Stuff - Brisbane</title><category term="Brisbane"/><category term="Darren Hill"/><category term="Dealing with the Tough Stuff"/><category term="Program"/><category term="Program"/><id>http://www.pragmaticthinking.com/home/2012/5/25/dealing-with-the-tough-stuff-brisbane.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/5/25/dealing-with-the-tough-stuff-brisbane.html"/><author><name>Pragmatic Thinking</name></author><published>2012-05-25T01:36:08Z</published><updated>2012-05-25T01:36:08Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p><span class="full-image-block ssNonEditable"><span>&nbsp;</span></span></p>
<p style="text-align: center;"><a href="http://www.pragmaticthinking.com/storage/tough_stuff_flyer_July12_Bris.pdf" target="_blank"><img style="width: 400px;" src="http://www.pragmaticthinking.com/storage/tough_stuff_flyer_July12_Bris.jpg?__SQUARESPACE_CACHEVERSION=1337909857600" alt="" /></a></p>
<p style="text-align: center;"><span>To register for this programs or enquire about having these programs delivered in-house contact Victoria on 0414 273 499 or&nbsp;</span><a href="mailto:victoria@pragmaticthinking.com">victoria@pragmaticthinking.com</a><span>&nbsp;</span></p>]]></content></entry><entry><title>Creating Lasting Engagement</title><category term="Darren Hill"/><category term="Engagement"/><category term="Gold Coast"/><category term="Program"/><id>http://www.pragmaticthinking.com/home/2012/5/25/creating-lasting-engagement.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/5/25/creating-lasting-engagement.html"/><author><name>Pragmatic Thinking</name></author><published>2012-05-25T01:11:18Z</published><updated>2012-05-25T01:11:18Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p><span class="full-image-block ssNonEditable"><span>&nbsp;</span></span></p>
<p style="text-align: center;"><a href="http://www.pragmaticthinking.com/storage/Engagement_Flyer.pdf" target="_blank"><img style="width: 400px;" src="http://www.pragmaticthinking.com/storage/Engagement_Flyer.jpg?__SQUARESPACE_CACHEVERSION=1337908349083" alt="" /></a></p>
<p style="text-align: center;"><span>To register for this programs or enquire about having these programs delivered in-house contact Victoria on 0414 273 499 or&nbsp;</span><a href="mailto:victoria@pragmaticthinking.com">victoria@pragmaticthinking.com</a><span>&nbsp;</span></p>]]></content></entry><entry><title>Stop wasting your money on customer engagement</title><category term="Darren Hill"/><category term="Employee Engagement"/><category term="Newsletter"/><category term="Pragmatic Thinking"/><category term="Program"/><id>http://www.pragmaticthinking.com/home/2012/5/22/stop-wasting-your-money-on-customer-engagement.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/5/22/stop-wasting-your-money-on-customer-engagement.html"/><author><name>Pragmatic Thinking</name></author><published>2012-05-22T03:23:57Z</published><updated>2012-05-22T03:23:57Z</updated><summary type="html" xml:lang="en-AU"><![CDATA[OK, time to start Tuesday with a rant.


Too many organisations and businesses are spending ridiculous amounts of money on trying to achieve customer engagement, improve customer service and strengthen stakeholder/client relationships yet they may as well not bother; it’s wasted money unless we first start with a truth.]]></summary></entry><entry><title>Strip back your message</title><category term="Alison Hill"/><category term="Chip HEath"/><category term="Dan Heath"/><category term="Darren Hill"/><category term="Dealing with the Tough Stuff"/><category term="Newsletter"/><id>http://www.pragmaticthinking.com/home/2012/5/15/strip-back-your-message.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/5/15/strip-back-your-message.html"/><author><name>Pragmatic Thinking</name></author><published>2012-05-15T02:32:37Z</published><updated>2012-05-15T02:32:37Z</updated><summary type="html" xml:lang="en-AU"><![CDATA[The following is an excerpt from our new book Dealing with the Tough Stuff that is hitting the shelves nationally in June 2012.


With the advent of Twitter and status updates on Facebook, we are being asked to exercise the skill of stripping back our message to the core (to 140 characters or less, in fact). We think that this is a good skill to learn, particularly if you are in a leadership role. Imagine if your manager or CEO came along to your next meeting and was able to clearly explain the vision, strategy and purpose of the organisation in 140 characters (or less), what would that be like?]]></summary></entry><entry><title>‘He said/she said’ - How to resolve the tug of war conversations</title><category term="Conversations"/><category term="Darren Hill"/><category term="Newsletter"/><category term="Reality"/><id>http://www.pragmaticthinking.com/home/2012/5/14/he-saidshe-said-how-to-resolve-the-tug-of-war-conversations.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/5/14/he-saidshe-said-how-to-resolve-the-tug-of-war-conversations.html"/><author><name>Pragmatic Thinking</name></author><published>2012-05-14T04:44:49Z</published><updated>2012-05-14T04:44:49Z</updated><summary type="html" xml:lang="en-AU"><![CDATA[Do you ever find that you get caught up in conversations that go round in circles?

Are there times that you find yourself acting as peace keeper trying to figure out the real issue of a disagreement between others?]]></summary></entry><entry><title>SYDNEY - Dealing with the Tough Stuff</title><category term="Darren Hill"/><category term="Dealing with the Tough Stuff"/><category term="Program"/><category term="Program"/><id>http://www.pragmaticthinking.com/home/2012/5/7/sydney-dealing-with-the-tough-stuff.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/5/7/sydney-dealing-with-the-tough-stuff.html"/><author><name>Pragmatic Thinking</name></author><published>2012-05-07T05:04:52Z</published><updated>2012-05-07T05:04:52Z</updated><content type="html" xml:lang="en-AU"><![CDATA[<p><span class="full-image-block ssNonEditable"><span>&nbsp;</span></span></p>
<p style="text-align: center;"><span class="full-image-block ssNonEditable"><span><a href="http://www.pragmaticthinking.com/storage/tough_stuff_flyer_July%20SYDNEY.pdf" target="_blank"><img style="width: 400px;" src="http://www.pragmaticthinking.com/storage/tough_stuff_flyer_July%20SYDNEY.jpg?__SQUARESPACE_CACHEVERSION=1337921318748" alt="" /></a></span></span></p>
<p style="text-align: center;"><span>To register for this programs or enquire about having these programs delivered in-house contact Victoria on 0414 273 499 or&nbsp;</span><a href="mailto:victoria@pragmaticthinking.com">victoria@pragmaticthinking.com</a><span>&nbsp;</span></p>]]></content></entry><entry><title>Are you missing the important conversations?</title><category term="Corridor Conversations"/><category term="Darren Hill"/><category term="Engagement"/><category term="HR"/><category term="Newsletter"/><category term="change"/><id>http://www.pragmaticthinking.com/home/2012/5/2/are-you-missing-the-important-conversations-1.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/5/2/are-you-missing-the-important-conversations-1.html"/><author><name>Pragmatic Thinking</name></author><published>2012-05-02T03:31:06Z</published><updated>2012-05-02T03:31:06Z</updated><summary type="html" xml:lang="en-AU"><![CDATA[Are you missing the important conversations?

Where are the most important conversations being held in your workplace?

And what are you doing to make sure that you are a part of them?]]></summary></entry><entry><title>Social media is sexy...but it isn’t a one night stand.</title><category term="Darren Hill"/><category term="Newsletter"/><category term="Social media"/><category term="gary vaynerchuk"/><category term="relationships"/><id>http://www.pragmaticthinking.com/home/2012/4/26/social-media-is-sexybut-it-isnt-a-one-night-stand.html</id><link rel="alternate" type="text/html" href="http://www.pragmaticthinking.com/home/2012/4/26/social-media-is-sexybut-it-isnt-a-one-night-stand.html"/><author><name>Pragmatic Thinking</name></author><published>2012-04-26T05:54:00Z</published><updated>2012-04-26T05:54:00Z</updated><summary type="html" xml:lang="en-AU"><![CDATA[There’s a lot of talk around at present about shifting customer  expectations and how best to serve our clients and end users. Social media has empowered the consumer like never before, and organisations are edgy about what that means for their organisation or business.]]></summary></entry></feed>
